John Player & Sons

My complaint is i am having trouble with the cigarettes burning down too quickly and the lite top falling off my rug is burnt all over and i am lucky i am here that the top dont fall off if i am leaving the house. I am registered disabled and in a lot of pain so i spent alot of time lying down and my medication doesnt help much so i smoke to keep my mind for that pain. I have only bought that rug a few months ago and it has charred marks because the top just comes away. My finger is burnt because the tips burn right down before you notice.Please can look into this for me. As i always enjoyed JOHN PLAYER i know its taboo to smoke nowadays but it help me deal with the pain I AM IN. Thanking you