John Player & Sons

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Jennifer's complaint against John Player & Sons

Jennifer Chalmers

29/06/2019

Cigarette Complaint

Complaint against John Player \u0026 Sons

I recently purchased a 20 pack of JPS red super kings, and was quite appalled as 11 of the cigarettes had to be binned due to the fact the tips were loose and so were not able to be smoked. I am aware this can happen on the odd occasion as I have previously purchased a pack to find perhaps one like this and have ignored it. However the fact that I have spent almost £9 and more than half the pack was wasted is inexcusable. £9 is a lot of money to be spending on cigarettes for more than half to be wasted. I have always purchased these cigarettes however I will no longer be purchasing any of this company’s products.

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