John Player & Sons

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Shelly's complaint against John Player & Sons

Shelly May

20/08/2017

JPS BLUE SUPERKINGS CIGERETTES

Complaint against John Player \u0026 Sons

What the helps wrong with your company JPS CIGARETTE MANUFACTURERS I'm changing my brand because I'm fed up with the ignorance of JPS contact them and tell them that there's a problem with their cigarettes firstly very loosely packed secondly there's more tobacco in the box than in the cigarette pull out a cigarette and it's half full/empty how are they getting it so wrong????? I buy 200 in pack a month between my partner and I and so far every pack has had at least 12-13 cigarettes that are falling apart DISGUSTING COMPANY they said send them back they will check them at their headquarters at my expense posting them back as they want you also to send via recorded delivery then it could take up to 3/4 months to get a response or your money back!! So in the meantime I'm out of pocket WHY?????????? Crappy company stay clear extremely bad customer service!!!!!!! I DONT GIVE THEM A STAR RATING BUT IT WOULDNT LET ME POST WITHOUT DOING SO SO PLEASE IGNORE AS I GIVE THEM "0"

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