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Tony's complaint against Damart
Cost of Returning Items
Complaint against Damart
Up to now I have had no reason to return Damart goods. On this occasion it was necessary to do so at a cost of £2.99 upwards. My complaint is that no where in the Damart catalogue is there any mention of a cost to return goods. In fact the catalogue is positively misleading with a highlighted heading 'EASY RETURNS- Drop off at your local post office' but no mention of a cost for doing this. If you search the damark website you do find in the small print at the bottom under delivery and returns detailed information about ways to return goods, all at a cost which is not particularly clear until you have ploughed through detail.
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