Sofaworks

1.00 stars

6 Reviews

GBP silhouette

SAVE ON YOUR INSURANCE

's complaint against Sofaworks

29/12/2016

PROPERTY DAMAGED

Complaint against Sofaworks

DURING DELIVERY MY HALL DOOR HANDLE WAS RIPPED OFF AND BENT OUT OF SHAPE. THE WALLPAPER ON 2 AREAS WAS RIPPED THE PLASTER IN MY LIVING ROOM WAS CHIPPED ON 1 WALL AND A HUGE SCORE ON THE PLASTER ON THE OPPOSITE WALL. THE DELIVERY TEAM ACCEPTED THEY HAD CAUSED ALL THESE DAMAGES AND THE EXCELATION TEAM ASKED FOR A QUOTE FOR THE WORKS,AFTER GETTING THREE QUOTES TOO REPAIR THE DAMAGE I PROVIDED THE LOWEST QUOTE AND SOFOLOGY OFEERED ME 10% OF THE COSTS THEN 20% THEN 25% OF THE QUOTE. I REMOVED BOTH DOORS AND CLEARED BOTH AREAS SO THEIR TEAM HAD A CLEAR PATH TOO DELIVER THE SOFA AND THE WRECKED MY WALLS. ID ASK THEM TOO LEAVE THE STUFF OUTSIDE WITH HINDSIGHT AND BRING IT INTO MY HOME MYSELF

  • supporters 0

Sofaworks has not yet responded

  • Comments (0)
400 characters

5 other reviews of Sofaworks


loader