New Look

1.00 stars

6 Reviews

GBP silhouette

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Samera's complaint against New Look

Samera Dad

25/10/2017

Did not deliver my item

Complaint against New Look

I paid for next day delivery for my newlook parcel, I had a designated time slot, waited at home for this parcel to arrive only to receive an email to say nobody was in, this is far from the truth no one knocked on my door or even attaemped to deliver my parcel your driver must have just parked outside my house took a picture and drove off. I now have to arrange for someone to wait at my house tomorrow for this parcel to arrive as I am working. I paid extra money to have this parcel delivered on my day off and you failed to do that. Why would your driver not knock on the door instead of just wait outside did he think my physic or I’d be waiting in my garden for his arrival. Absolutely disappointed with your service, what are you going to do to fix this ??? Regards Samera

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