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Hannah's complaint against Gumtree

Hannah Minns



Complaint against Gumtree

Contacted by a 'buyer' saying 'she' was willing to pay full price for the product and to "consider it sold". 'She' said she'd organise for a courier to collect ASAP as 'she' was wheelchair bound and hard of hearing. We asked for cash on collection but 'she' wished to pursue PayPal. After sending a PayPal payment request we received an email from both 'PayPal' and the 'buyer' saying that a £560 payment was 98% approved (£225 for our product, £40 for charges and £295 for courier services) but was currently pending for us (the sellers!) to pay the £295 to MoneyGram for courier and admin charges. I guess the idea is that we trust the 'buyer' and send money to the account via MoneyGram and the total £560 never comes through. We've obviously left the communication now but am upset that Gumtree allows this scam to continue as others (according to online forums) have suffered from this exact scam too.

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