Wilko

1.00 stars

10 Reviews

GBP silhouette

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Terrie's complaint against Wilko

Terrie drinkwater

09/11/2016

Candle caught fire and damaged my furniture

Complaint against Wilko

I purchased a bag of large tea lights from wilko and I had the tea light in a glass candels holder and it has been burning for around 1h when I noticed that the metal on the candle had caught light it was a large flame which caused the holder to crack and shatter and the candle ended up on my side bored which has caused damage on my side bored after complaining to them on social media they requested that I return them and sent me an envelope I returned the bag of candles and to chase them on social media to see if they have received then they contacted me and told me they had carried out checks and the candels were fine and that was basically that was that they weren't going to do anything about it since posting on social media I have recurved several mesages from people advising that the same has happened to them and wilco are just not intrested in helping anyone when the product is clearly dangerous and damaging people furniture

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