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Nora's complaint against Wilko
impossible to get a refund for an online order
Complaint against Wilko
I ordered some goods online to be collected in store unfortunately I didn't get to the store in time and the order was cancelled by Wilko along with a promised refund within 3 - 5 working days back in to my bank account this was 10th April 2019 I called them on 1st May which in itself was painful due to the call center set up! again I was promised a refund within 3 - 5 days again this hasn't happened! Please Wilko can I have my refund?
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