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Alina 's complaint against Wilko

Alina Marza


The lowest skilled employees

Complaint against Wilko

The lowest skilled employees I went to Wilko Stratford to buy a cutlery set as a present. After waiting enough at the till, the lady asks for ID. I am wondering why? They did not asked for it a week ago in the same store. I don’ t buy the cutlery as I am aware that I don’t have my ID. I went to the customers service to ask the reason behind as there was no notice on the shelf to say “no ID, no cutlery”. I ask to talk to a manager. The supervisor gives me a order “wait here”. Like I was her dog. No wonder that the manager that came could barely speak a understable English and was very rude. He was talking to me pointing his finger at me, and said to write a negative review, no problem. The cherry on the cake was his line: “ never come here again”. If the customers are disturbing the staff I would suggest to put in place self check outs. There is no need to be humiliated by a person who calls her self manager But proves that is non educated and frustrated person.

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