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Ejiro's complaint against Iceland

Ejiro Omorodion


Rude customer service

Complaint against Iceland

At about 18:15 today I went into Iceland shop in Dagenham with my daughters. I put my shopping on the till waiting to be served then I decided to quickly pick up a peanut packet which was really close to the till. I got back to the till and a customer service person named Thyma had loads of shopping and was putting her stuff in front of my shopping. I told her I was there before her but she replied rudely that she didn’t see me there and carried on putting her stuff in front of mine. I feel so angry and shocked as I had to leave my shopping. I feel disgusted as she is a staff of Iceland and an example of bad customer service. I hope I get a reply or update. Kind regards, Ejiro Omorodion bj

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