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Haylay's complaint against Lovely Flora World
Complaint against Lovely Flora World
Ordered my mother some flowers for mothers day, paid extra for 50% extra flowers, stated it came with a balloon, also beautifully wrapped in ribbon before being delivered. This was not the case, they looked nothing like the photo! I got about 5 flowers in the bouquet altogether, which were squashed and dead, just chucked in a box, not wrapped in a ribbon of nothing, received no balloon or the 50% extra flowers as promised. When my mother opened these flowers I felt ashamed and angry as I wasted £22 on flowers which looked awful! Sent them 2 emails, had no response. Would never ever recommend ordering from here!
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