Lovely Flora World

1.00 stars

1354 Reviews

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Amy's complaint against Lovely Flora World

Amy Gatcliffe

02/11/2016

[RESPONDED] Failed Delivery

Complaint against Lovely Flora World

I ordered some flowers & chocolates on 27/10/16 to be delivered 31/10/16 and they still haven't arrived. Having recently moved overseas I thought I would use Lovely Flora World's online service for a close friends birthday. I purposely ordered early and even allowed an extra day for delivery but they still didn't get delivered. You can imagine how embarrassed and infuriated I am. I've emailed to ask why there hasn't been any form of communication, update or apology for this? I have also demanded a full refund asap.

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Lovely Flora World has responded

  • Comments (1)

Joanna K | | VERIFIED

Dear Amy, Please contact us directly via either the online form on the website or email [email protected] to give us a chance to satisfactorily resolve this issue. Kind regards, Lovely Flora World.
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