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Jackie's complaint against Lovely Flora World

Jackie Gargett
18/04/2017
[RESPONDED] Disappointed
Complaint against
Lovely Flora World
I ordered flowers for my mother in laws birthday they were very disappointing so complained. I was told she would be sent some more, these never arrived so I complained again. I was told they would send some more and I explained my mother in law was going away for a few days so would not be at home. I was told that would be fine and the replacement flowers would be sent for after she got back. A card was left while she was away to say a delivery needed to be collected from the sorting office. They were collected and you can imagine the condition so I complained again to be offered 20% off my next order what a joke
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Lovely Flora World has responded
- Comments (2)
Joanna K | | VERIFIED
Jackie Gargett | | VERIFIED