Lovely Flora World

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Jackie's complaint against Lovely Flora World

Jackie Gargett

18/04/2017

[RESPONDED] Disappointed

Complaint against Lovely Flora World

I ordered flowers for my mother in laws birthday they were very disappointing so complained. I was told she would be sent some more, these never arrived so I complained again. I was told they would send some more and I explained my mother in law was going away for a few days so would not be at home. I was told that would be fine and the replacement flowers would be sent for after she got back. A card was left while she was away to say a delivery needed to be collected from the sorting office. They were collected and you can imagine the condition so I complained again to be offered 20% off my next order what a joke

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Lovely Flora World has responded

  • Comments (2)

Joanna K | | VERIFIED

Dear Jackie, If we send out another one it might happen again, would you like us to send it to a different delivery address? If so then please advise us via email . Kind Regards Lovely Flora World

Jackie Gargett | | VERIFIED

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