Lovely Flora World

1.00 stars

1354 Reviews

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Jane's complaint against Lovely Flora World

Jane Reilly

03/03/2017

[RESPONDED] Box crushed, 12 flowers, no balloon - disgusted

Complaint against Lovely Flora World

I ordered flowers and paid for 50% extra added flowers to the package as it was for a birthday plus a free Happy Birthday Balloon. The flowers arrived a day late, box was crushed, 12 flowers inside even though I paid the 50% extra added flowers fee and did not get it. The balloon is missing as well. The delivery driver just rung bell, threw box at an 86 year old lady ..did not speak at all and walked away. Totally and completely disgusted. I have wasted £26 for nothing. I have emailed them and they are ignoring my emails. This company needs reportng to trading standards and people money returned.

  • supporters 0

Lovely Flora World has responded

  • Comments (1)

Joanna K | | VERIFIED

Dear Jane, Please contact us directly via either the online form on the website or email [email protected] to give us a chance to satisfactorily resolve this issue. Kind regards, Lovely Flora World.
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