Lovely Flora World

1.00 stars

1412 Reviews

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Leeanne's complaint against Lovely Flora World

Leeanne Jarvie


Dead flowers received.

Complaint against Lovely Flora World

I ordered a bouquet of flowers for my mother in law for Mother's Day, I ordered them on the 4th mar and they weren't delivered till the 8th March and they were almost dead I have emailed the company four times now asking for a refund I received a reply saying someone would look into my complaint and get back to me within 48 hrs it's been almost double that and I haven't had any response from them, think it's absolutely disgraceful that a company can sell you something substandard and expect to keep your money it amounts to stealing will not use this company again and will strongly recommend to anybody I know to give this company a wide berth as they might as well just throw their money away, feels wrong and fraudulent that they can do this and seem to be getting away with it, maybe it's a story for watchdog! This company shouldn't be allowed to get away with this its stealing.

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  • Comments (4)

Carol Rushton | | VERIFIED

I dealt with a Company called Delightful Bouquets who used lovelyfloral world to deliver flowers, that did not turn up. Informed both companies of this just got e-mail say sorry not delivered and refer to T&C's and delivery dates not helpful. Still in dispute with DB trying to get a refund as they had not mad any offer to do anything until today. Said they were sending them out told them not to bother seems pointless now and vey late in the day. My advice is if using online service check first

Leeanne Jarvie | | VERIFIED

I will check more next time, won't be caught out again, it's disgraceful that they can get away with it!

Leeanne Jarvie | | VERIFIED

I have had an email from Lovelyfloraworld saying sorry your flowers never arrived a replacement bouquet has been sent you will receive in 1-2 days!! Mm watch this space!

Leeanne Jarvie | | VERIFIED

Still no flowers or refund received or any response from the above company will now ask my bank about refunding it, don't anybody order from this company they just take your money and rip you off!!
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