Lovely Flora World

1.00 stars

1412 Reviews

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Sophie's complaint against Lovely Flora World

Sophie knight

21/03/2016

DO NOT PURCHASE FROM LOVELY FLORA WORLD!

Complaint against Lovely Flora World

I ordered two bouquets of flowers that were due to be delivered for Mother's Day! Two weeks later they still haven't arrived! Although I have been charged I have tried to contact them more then 5 times. I have had a few emails to say that the flowers will be re sent a week later and would take 1-2 days delivery. I have been told this twice so they should of sent out 6 bouquets of flowers by now and I still haven't received anything from lovely flora world. I have told them I would not be in to receive the flowers and then the following day I was due to go on holiday so it would be absolutely pointless sending more flowers. To which I have now been ignored. The automated emails to say to expect a reply within 24hrs is a joke. No customer service whatsoever. They can't even listen to their customers. I just wish I had found all of the complaint pages about them before I purshased! 😡

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