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Sheila's complaint against Lovely Flora World
Complaint against Lovely Flora World
I was sent 12 roses for my birthday. They arrived with no ribbon and no water bubble around the bottom of the stems and were very dehydrated. A couple died the next day and all were dead over the next couple of days. When I complained to the company twice a customer service representative offtered to send more flowers. We agreed a date and I am still waiting 5 days after. I sent another e-mail and got the automated response as normal but no real reply to date (5 days). My sister also had dead flowers for mother’s day from them. It is a complete rip off and I urge everyone to boycott them. Goodness knows where they got their glowing reviews from! I am suspicious that there is no telephone number to contact them either, possibly they would be inundated with other complaints and hope people would be put off if they have to,send an e-mail.
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