Lovely Flora World

1.00 stars

1381 Reviews

GBP silhouette

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Alex's complaint against Lovely Flora World

Alex Laurenson

10/04/2017

[RESPONDED] Sympathy flowers

Complaint against Lovely Flora World

Don't use this so called company ordered flowers for cousins funeral five days later a day after her funeral turned up at undertakers dead with no card & all they keep telling me is 1/2 days for delivery well they were ordered on 31/3/2017 & arrived on 5/4/2017 . That is 5 days I am seeking legal advice because this company has to be stopped before another poor relative is embarrassed. Had to star this before it would let me continue no star is what I would give

  • supporters 0

Lovely Flora World has responded

  • Comments (2)

Joanna K | | VERIFIED

Dear Alex, We are sorry to read about this complaint. Please note that we reserve 2 working days from the day of despatch for the flowers to be delivered, this is stated in our delivery T&Cs. Please contact us directly to progress with this query further. Kind regards, Lovely Flora World.

Joanna K | | VERIFIED

Dear Alex, We are sorry to read about this complaint. Please note that we reserve 2 working days from the day of despatch for the flowers to be delivered, this is stated in our delivery T&Cs. Please contact us directly to progress with this query further. Kind regards, Lovely Flora World.
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