Lovely Flora World

1.00 stars

1408 Reviews

GBP silhouette

SAVE ON YOUR INSURANCE

Christine's complaint against Lovely Flora World

Christine Cady

10/11/2016

[LAPSED] Flowers not delivered. Cannot contact company re this.

Complaint against Lovely Flora World

I ordered some flowers to arrive on the 8th for my friend who is undergoing treatment for cancer as I thought this would brighten up her day however the flowers never arrived and I have emailed the company without a response regarding a refund. This is a stressful time as you can imagine and I would like a refund.

  • supporters 0

Lapsed. Christine has not responded in 90 days

  • Comments (1)

Joanna K | | VERIFIED

Dear Christine, we are very sorry the flowers have not been deilvered. Please be advised that if you are using a Gmail / Googlemail email account our emails would have most likely gone to your spam. Please forward your query directly to us again and we will deal with your complaint. Apologies for any inconvenience caused. Kind regards, Lovely Flora World
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