Lovely Flora World

1.00 stars

1381 Reviews

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Julie's complaint against Lovely Flora World

Julie Henson

20/03/2018

Flowers not delivered on day requested

Complaint against Lovely Flora World

A week before I needed the flowers delivered for my parents 64th wedding anniversary I ordered the flowers to be delivered on 13th March to a hotel in Devon where they were staying to celebrate their anniversary. The flowers were not delivered on 13th. That evening I sent an e.mail ... to receive an automated response saying they would contact me within 48 hours. Two days later .. 15th the flowers were delivered to my parents who thankfully were still at the hotel. I e.mailed again to say I was very disappointed. No reply Yesterday .. 19th I sent another e.mail. Still no reply. Not a good service at all.

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