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Jackie's complaint against Lovely Flora World
[RESPONDED] Flowers sent but nothing like website photos. Advised would refund but have not honoured this!
Complaint against Lovely Flora World
Flowers arrived a day early which is a relief as some customers didn't even receive theirs. Not many stems arrived and website flowers not like the ones received. I contacted company and received prompt email saying that some some blooms not available so alternatives sent(cheap flowers like carnations sent!). Advised if I wasn't happy to return flowers in original box. Advised could not do this as was a gift and the box now discarded. Was told that if flowers not returned then 50% refund would be given within 14 days. We are now on day 26 and no reply to 3 emails. DO NOT BUY FROM THIS DISPICTABLE COMPANY. No customer care what so ever.
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Lovely Flora World has responded
- Comments (2)
Joanna K | | VERIFIED
Jackie Emmerton | | VERIFIED