Lovely Flora World

1.00 stars

1381 Reviews

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SAVE ON YOUR INSURANCE

L's complaint against Lovely Flora World

L T

15/03/2018

Funeral flowers sent for Mothers Day

Complaint against Lovely Flora World

I ordered the scented star bouquet . It was cour ful and seemed just right as it described containing my mums favorites - fresias. I ordered 50% more flowers at extra cust - and a balloon to go with. I was waiting to hear my mums delight at what I sent her . She sent me a picture - 15 cream white roses - one sprig of gyp. NOT the colourful scented bouquet I ordered. It looked like death. Silver and pale pink balloon next to cream white roses - so bleak. I cried. I have emailed 3 times. No response. I have opened a case with tradibg standards. I need a business address for this company - as yet I have not found one . Can you help ? Also just to point out - if I had ordered roses - the deal was 50% extra so that should have been 18 roses and a lot more gyp. AND you try seeing the negative request on the site - you can't . This company are deliberately mis selling and are creating a business communication model - to deliberately mislead customers. I advise everyone to call tradibg standards .

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