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Caroline's complaint against Lovely Flora World

Caroline Baker
13/02/2018
Lollipop bouquet
Complaint against
Lovely Flora World
Hello, I have just received my first order from Lovely Flora for my partner and upgraded my order for the 50% extra flowers which was due to arrive tomorrow. I received them today and was shocked at how small the flowers were when I paid £17.99 which included the extra 50%. Also there was no bow on the front of the flowers and it was simply tied and left looking scruffy. I feel disheartened now as it looks like I've bought a small cheap bouquet. I was also shocked to receive an email last Thursday 6 days before they were due to be sent out, confirming that they were being boxed that day! I have sent them an email and have taken photos of the flowers that have arrived and am not expecting them to get back to me after reading the comments on your blog. If you need copies of the photos, I am happy to forward them on to you. The order number is: 306006. Many thanks, Caroline
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