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Donna's complaint against Lovely Flora World
Mothers day flowers dry, dead and drooping...
Complaint against Lovely Flora World
I ordered flowers to be delivered to my mother on sat 10th for mothers day as they don't deliver Sunday. Well I couldn't believe what I was seeing when my mum forwarded me the pictures. I had to go up to hers to see for myself. Let's say I was absolutely disgusted with the level of service. £20 might not seem a lot to them but it was to me. Half The flowers were dry, dead and drooping. They was nothing like the picture advertised on their website. Just chucked in a box with a bit of cellotape holding bottom of stems together. I've sent numerous emails yesterday ALONG WITH PICTURES and still no response. If I don't hear from them in the next 24hrs with a refund I'm taking this to the papers and trading standards!! AVOID this company at all costs.
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Donna Tarrant | | VERIFIED