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Jane's complaint against Lovely Flora World
Jane Thomson
19/04/2017
[RESPONDED] Non delivery of order
Complaint against
Lovely Flora World
Ordered flowers/balloon to be delivered to my daughter next day . One week later still not received . Money taken for order . 4 e-mails sent , no response to any of them. Do not have a contact no for them .
- supporters 0
Lovely Flora World has responded
- Comments (5)
Joanna K | | VERIFIED
Dear Jane,
We emailed you many times , not sure why you haven't received it :
Due to the Bank Holiday we were closed for 4 days therefore your order was sent out on Tuesday for next day delivery. Could you please advise us if you have received it by now? Kind Regards, Lovely Flora World
Jane Thomson | | VERIFIED
Received late on Wednesday , nothing like what was ordered . Very dissapointed . Have most definately not received any e-mails from company . I also checked junk mail . Nothing . Will not use company again . Lesson learned.
Joanna K | | VERIFIED
Dear Jane, Could you please send us some pictures of the flower? Kind Regards, Lovely Flora World
Jane Thomson | | VERIFIED
Unable to attach picture to this message . Please forward me your full e-mail address and I will send .
Joanna K | | VERIFIED
Dear Jane, Please use one of the following: [email protected] or [email protected] Kind regards, Lovely Flora World
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