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Jane's complaint against Lovely Flora World
Order Never Arrived
Complaint against Lovely Flora World
I ordered flowers for Mother's Day that never arrived, I sent numerous emails asking for a refund which I then received automated email replies saying it would take up to 48 hours for someone to contact me and when I got the reply from someone it was always the same apologising and for me to look at the T&Cs. I highlighted the T&Cs and said that I done exactly what they said, I was then sent a reply saying that I would be given a refund but it could take up to 28 days but guess what it never happened. I am so disappointed because I had used this company before and had not had a problem before due to this I will not use again.
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