Lovely Flora World

1.00 stars

1381 Reviews

GBP silhouette

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Sheena's complaint against Lovely Flora World

Sheena McBride

31/03/2016

[LAPSED] Ordered flowers for delivery Easter Saturday - none have arrived

Complaint against Lovely Flora World

Cannot speak to the company - email says cannot guarantee refund for up to 28 days and now no further response by email either

  • supporters 0

Lapsed. Sheena has not responded in 90 days

  • Comments (1)

Joanna K | | VERIFIED

Dear Sheena, I am sorry no flowers have been delivered to the shipping address. Due to the nature of our delivery method - we use Royal Mail as our carrier for shipping - the parcel might have gotten lost in the post or taken to local PO depot. We have arranged for your refund to be issued. I apologise for any inconvenience caused. Kind regards, Lovely Flora World
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