Lovely Flora World

I ordered some flowers assuming next day delivery. After ordering them realised because it was after 5pm, the would not be delivered the next day. Contacted them, they said there was nothing they could do. Friday was when they would be delivered. I contacted them again to say must be delivered by Friday before 12 as there would be nobody to collect them. Never received on Friday. Poor service, as would not cancel order even though after explaining the situation.