Lovely Flora World

1.00 stars

1412 Reviews

GBP silhouette


Christy's complaint against Lovely Flora World

Christy Warke



Complaint against Lovely Flora World

I usually buy flowers from a reputable flower company but when looking online this excuse for a company came up and I was duped completely! I logged into "Lovelyfloraworld" aka rotten, dead flower world. Online their bouquets look wonderful, sadly in reality a very different story! I ordered the Mother's Day bouquet with free balloon and I ordered 50% extra. I called around this afternoon to see my mother, 10th March 2018.This excuse for a bouquet had just been delivered around 10 minutes earlier and still in the box. My mother was shocked at the state of them. I looked at them and I was absolutely mortified! Firstly I was shocked at how small this "bouquet" was. Where was the extra 50% I paid for?? Secondly the 16 carnations (mixture of small and large) were a dead, dried up mess. Four once white large carnations were black and completely dead, another 2 large carnations were broken near the top of the flower head. I can assure you the glowing reviews that this excuse for a company gives itself are NOT true! Self praise is no recommendation! I have tried to leave a TRUTHFUL review on their excuse for a website but I cannot find the link to do this, why does that not surprise me!! I read their returns policy and it states "flowers are a perishable product". In other words their get out clause to sending out utter rubbish in the post. I have went on to other review sites for this "Lovelyfloraworld" and they tell a completely different story. ALL BAD REVIEWS. How can they get away with this. I can assure you across our United Kingdom there will be many, many disappointed Mothers this Mothering Sunday. They cannot get away with this. I am trying to contact Trading Standards or Watchdog to investigate. They are absolute and utter con artists. The nation you have been warned. Stay clear, do not waste your money!

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