Lovely Flora World

1.00 stars

1382 Reviews

GBP silhouette

SAVE ON YOUR INSURANCE

Ayesha's complaint against Lovely Flora World

Ayesha

12/03/2016

Very dissatisfied with this company. Do not buy from here !!!

Complaint against Lovely Flora World

Ordered flowers for Mother's Day which is on Sunday. Ordered on Friday and was told they would arrive on Saturday as there is no Sunday delivery with this company. Found that a bit strange as they wont arrive on the day however thought it's better earlier than later. Flowers looked beautifully displayed in website so I couldn't resist.bflowers did not arrive on Saturday so I tracked down however no tracking if I provided. Wasn't impressed however due to busy time period expected them to arrive on Monday which is late however still not terrible. No flowers on Monday not Tuesday. I was very angry by this point so emailed them once again as there is no contact number provided. Promised a response in 48hrs however no response received. Flowers finally arrived on Friday !! Almost a week late. Not only is this ridiculous customer service, the flowers looked nothing like the picture , so photos are decieving and I for sure did not get my money's worth. Would have preferred a full refund instead of receiving flowers almost a week late , however no contact . Don't ever order from this site you will regret it

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