Lovely Flora World

1.00 stars

1412 Reviews

GBP silhouette

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andrew's complaint against Lovely Flora World

andrew spencer

02/11/2016

[RESPONDED] very poor quality product & didn't deliver what i paid for

Complaint against Lovely Flora World

I paid for some flowers to be delivered with a card, the card wasn't delivered & the flowers were virtually dead within 12 hours, so i was more than disappointed! emailed the customer service team 3 times and didn't get a single reply which is just infuriating and rude! i wish i had paid via credit card so i could have got the money back

  • supporters 0

Lovely Flora World has responded

  • Comments (2)

Joanna K | | VERIFIED

Dear Andrew, we are very sorry for the delay in responding to your query. We have now sent an email response. Apologies for any inconvenience caused. Kind regards, Lovely Flora World

andrew spencer | | VERIFIED

I received an email offering me another delivery of flowers, but as the moment had well & truly gone, I asked for a refund, still yet to hear a response...........
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