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Peter's complaint against Lovely Flora World
[RESPONDED] What's the surcharge for?
Complaint against Lovely Flora World
Flowers were ordered from the company. However on reaching the payment page there was a surcharge imposed, where there had previously been no mention of it. Despite many requests to this outfit for the reason for the additional charge, no-one has ever replied. It is pleasing that the flowers were delivered without problem and the recipient was very pleased with them. Quite how paying customers can be treated with such contempt is beyond me.
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Joanna K | | VERIFIED
Peter Spurway | | VERIFIED