Prizehook

4.00 stars

155 Reviews

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Andrew's complaint against Prizehook

Andrew White

18/10/2016

[LAPSED] Cancel subscription to 88844

Complaint against Prizehook

I was lured into clicking on your site for a competition and in an attempt to get off the site and in frustration accepted a promo. I received a text fro 88844 which said I had now subscribed and that £4.50 per week would be taken. To unsubscribe it said text stop. This does not work. I will be reporting this to action fraud as it is clearly a scam. Please unsubscribe my number and details. Regards Andy

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Lapsed. Andrew has not responded in 90 days

  • Comments (1)

Danielle Martin | | VERIFIED

Dear Andy, the only way to confirm entry into one of our services is by completing a two stage entry process, not something that can be done without realising that you are committing to entry into the service. If you would like us to look into this, please get in touch via [email protected] or 0330 134 0183.
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