4.00 stars

155 Reviews

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David's complaint against Prizehook

David Lacey


[LAPSED] Feel conned

Complaint against Prizehook

I was under the impression this was a tesco competition and because I was not wearing my glasses I entered my mobile number and followed the instructions.. at no time did it day i would be charged £4.50 I texted stop as soon as I realised and now I am concerned that it will take more money as time goes on and I have also lost £4.50 plus £3.75 texting stop. I want my money back and a guarantee that no more money will be taken from my account.

  • supporters 0

Lapsed. David has not responded in 90 days

  • Comments (1)

Danielle Martin | | VERIFIED

Dear Mr Lacey, we're sorry to hear you did not have a good experience with our service. All of our approved advertising does clearly state our weekly subscription fee before you join, but if you'd like us to look into this further then you can get in touch via [email protected] or 03301340183. Kind regards, Danielle. Customer Services Manager for PrizeHook
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