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155 Reviews

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Ann's complaint against Prizehook

Ann McLoughlin


[LAPSED] Mobile messaging

Complaint against Prizehook

I have been charged for 2 messages at £3.75 each! I did not request to join your prize competition and I feel I was somehow tricked in to giving my mobile number doing what I thought was a Tesco competition. I am a hard up pensioner, who only has a SIM card mobile with O2, I can't afford to be getting extra charges and demand a refund now !

  • supporters 0

Lapsed. Ann has not responded in 90 days

  • Comments (1)

Danielle Martin | | VERIFIED

Dear Ms McLoughlin, All of our competition advertisements do clearly state that the competition is our own, not endorsed by any of the featured brands. You are also required to confirm your entry before you can be charged. If you need any additional information or would like to discuss this we can reached via [email protected] or 03301340183. Danielle, Customer Services Manager for PrizeHook
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