4.00 stars

155 Reviews

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Anne's complaint against Prizehook

Anne Koster


[LAPSED] Money stolen via my mobile phone.

Complaint against Prizehook

Just recd my new mobile account which is higher than normal. Discovered that prizehook have been taking £3.75 every Monday since 17th October. I am very careful about spam on my phone. The first debit was early in the morning and I am hardly awake then. Have texted stop to them today (88844) so hopefully this theft will not continue

  • supporters 0

Lapsed. Anne has not responded in 90 days

  • Comments (1)

Customer Service | | VERIFIED

Dear Ms Koster. Any charges on your bill can only be incurred as a result of interaction between one of our services and your mobile phone handset. Sending STOP will unsubscribe you from the service, but if you need anything else then please get in touch via [email protected] or call 0330 134 0183. PrizeHook
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