Prizehook

4.00 stars

155 Reviews

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SAVE ON YOUR INSURANCE

ALLAN's complaint against Prizehook

ALLAN CLARKE

02/08/2016

[LAPSED] NO UNSUBCRIBE AVAILABILLITY

Complaint against Prizehook

Went online looking for cameras put in argos up came competition to win argos vouchers for £500 so answered question put in my mobile number and then then they ask for details on a form it was at this point I realised it was not argos site cancelled to get off next thing text arrives to tell me I have joined up and could or will be charged £4.50 a week since then prize hook has text me with another comp am afra to ring their number for cancelling in case it is an expensive one .I,as other websites do I believe there is no way to unsubscribe they have a phone number but afraid it may be high cost judging by the way they operate so far you can email them but they wont confirm back to you and they say that your information will be put into a dormant file this I don't like anyway very annoyed I got caught like this.

  • supporters 0

Lapsed. ALLAN has not responded in 90 days

  • Comments (2)

Danielle Martin | | VERIFIED

[1 of 2] Dear Mr Clarke, all of our advertisements do make it clear that the competition service is our own and not endorsed by the featured brand. We do also advertise the weekly cost, and it sounds like you have completed the entry process if you have received a message reminding you of our weekly subscription. We can go through the details of this with you if you get in touch with us.

Danielle Martin | | VERIFIED

[2 of 2] Our helpline number is 03301340183 and is the same rate as any other geographic number, which means it is usually included in the minutes on your mobile phone tariff if you call from a mobile phone. You can also email [email protected] and we will certainly reply to your email. Danielle, Customer Services Manager
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