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melanie's complaint against Prizehook
[RESOLVED] - PRIZEHOOK - CANNNOT CANCEL
Complaint against Prizehook
It would appear that I have inadvertently signed up for a £ 4.50 a week competition, and have tried to send this message to Prizehook via their website - I DID NOT SIGN UP FOR A £ 4.50 GIFT CARD COMPETITION ON 8/4. ALTHOUGH I CLICKED ON TESCO COMPETITION IT CLEARLY STATED "FREE" AT EVERY STAGE. But it keeps saying "cannot send" I attempted to cancel by texting STOP - but was alerted that this text would be charged. Reluctant to phone the number as assume it will be a prime charge as well. I am annoyed, disgusted etc, that I may be incurring charges I had no intention of subscribing to.
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Prizehook resolved this complaint
- Comments (2)
Danielle Martin | | VERIFIED
melanie | | VERIFIED