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Tina's complaint against Prizehook
[RESPONDED] PRIZEHOOK CHARGING ME £4.50 EVERY WEEK JUST BY RECEVING A TEXT
Complaint against Prizehook
I have recently been charged on a number of occasions £4.50 every week on my Vodafone Account without even knowing. It wasn't until I went on line and looked at my account that they had been charging me. I never entered the competition, no answers were ever replied to the texts that I was receiving at the time, hence the reason for no concern. I have telephoned Prize-hook but to no avail. Was told that some customers have had a refund but for some reason I wasn't eligible. WHY?? Absolutely furious with this company.
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Customer Service | | VERIFIED
Tina Fairchild | | VERIFIED