Prizehook

4.00 stars

155 Reviews

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SAVE ON YOUR INSURANCE

jason's complaint against Prizehook

jason howe

13/12/2016

[LAPSED] scam!!!!

Complaint against Prizehook

I have seen that you keep saying that we have signed up to be able to receive any texts from you but I have not signed up for anything, I also replied months ago to stop these texts but they still keep coming! You are charging me £18 per month for about 5 months now, your company is a joke and you should be shut down. How do I claim my money back from these scammers

  • supporters 0

Lapsed. jason has not responded in 90 days

  • Comments (3)

Customer Service | | VERIFIED

Dear Mr Howe, if you are receiving any messages from our service then your mobile phone handset must have been used to interact with one of our services. I am sorry to hear you have had trouble unsubscribing, so that we can unsubscribe you and look into this further please get in touch with our Customer Services via [email protected] or 0330 134 0183. Customer Services for PrizeHook

jason howe | | VERIFIED

so you can spam my email also! There is no way I am calling a number that's going to charge me and line your pockets further!

Customer Service | | VERIFIED

Dear Mr Howe, we would not use your contact information to 'spam' you, only to help resolve your complaint. However if you do not feel comfortable contacting us via the options given above, all I can suggest is that you send 'STOP' to any of the 5 digit shortcodes that you are receiving messages from, we are unable to advise you further without you contacting us via the details provided. PrizeHook
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