Prizehook

4.00 stars

155 Reviews

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harry's complaint against Prizehook

harry byatt

16/08/2016

[LAPSED] scam by prize hook

Complaint against Prizehook

i got e mail of a scam called as you can see by the name prize hook then they sent me four text messages to my mobile. i never replied to one of the texts then my billcame £46 usually £23 so i phoned three and told them i have been with them for years never has my bill been this big the put me through to prize hook. realy horribile attitude .and they cut me off so i said to three if you cannot do something to help me about this legalised scam i will cancel my direct debit nothng happened for one week phoned prize hook no reply text then three time just replyed once so i stopped my direct debit thanks harry byatt

  • supporters 0

Lapsed. harry has not responded in 90 days

  • Comments (2)

Danielle Martin | | VERIFIED

Dear Mr Byatt, we're sorry you didn't have a good experience, however with the exception of a technical issue with the phone line, any calls with our Customer Service Agents would only be cut off if there was an issue with the use of abusive language. You can only be charged by us if you have used one of our services, but we can investigate further for you. [1 of 2]

Danielle Martin | | VERIFIED

[2 of 2] If you would like us to check this, please get in touch via [email protected] Danielle, Customer Services Manager for PrizeHook
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