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154 Reviews

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Louise's complaint against Prizehook

Louise Butterworth


[LAPSED] Scam on competition entry

Complaint against Prizehook

I entered a competition linked to Sainsburys and now and received a message to enter a pin number which was sent to me via text. I have now received a text that I have joined prizehooks competition for £4.50 per week unless I send STOP to a 61455 number that tells me it will charge me to do this, I did not sign up for this and please stop these texts and DO NOT charge me £4.50 per week or I will take this further. Please reply to me as soon as possible. Thank you.

  • supporters 0

Lapsed. Louise has not responded in 90 days

  • Comments (2)

Danielle Martin | | VERIFIED

Dear Ms Butterworth, the PIN entry process you have described is the process you must follow to enter our competition service, and all of our advertisements do state that the competition is our own, and has a weekly subscription fee. By completing this process, you have entered the service. If you would like us to ensure this has been stopped, you are welcome to get in touch [1 of 2]

Danielle Martin | | VERIFIED

[2 of 2] Our Customer Services Team can be reached via [email protected] or 0330 134 0183. Danielle, Customer Services Manager for PrizeHook
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