4.00 stars

155 Reviews

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Deborah's complaint against Prizehook

Deborah Morley


[LAPSED] Scam text messages I din't sign up for

Complaint against Prizehook

£16.35 has been taken from me via Vodafone for competition texts I did not sign up for. I have tried contacting both companies responsible, IMI Mobile on phone number 0330 134 0183 and Fonix on phone number 0330 134 0182. Impossible to get through to either, phones just keep ringing then answerphone message cuts in. This is a scam and refunds are wanted asap. These companies should not be allowed to operate as this is fraud.

  • supporters 0

Lapsed. Deborah has not responded in 90 days

  • Comments (1)

Danielle Martin | | VERIFIED

Dear Ms Morley, I believe you have been in contact with our Customer Services Team via email to resolve this issue. All of our advertisements do clearly state the Terms and Conditions of our service, including any associated costs. Kind regards, Danielle, Customer Services Manager for PrizeHook
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