4.00 stars

155 Reviews

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Euphemia's complaint against Prizehook

Euphemia Watson


[LAPSED] Text stop straightaway and got charged £4.50

Complaint against Prizehook

Thought I was getting free iPhone but turns out it was a scam and then got money taken off my phone when a message came up and said I joined prize hook that is not what I thought then it said text stop so I did and got charged that x

  • supporters 0

Lapsed. Euphemia has not responded in 90 days

  • Comments (1)

Danielle Martin | | VERIFIED

Hi, we're sorry to hear that your experience with our service wasn't a positive one. All of our advertisements do clearly state that there is a subscription fee to join and enter for a chance to win the prize on offer. You would also not be charged £4.50 for sending stop to us, but the charge may have already gone through before you sent stop to us. If you'd like to discuss this with our Team, you can reach us on 0330 134 0183 or [email protected] Danielle, Customer Services Manager for PrizeHook
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