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155 Reviews

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Lisa's complaint against Prizehook

Lisa Graham


[LAPSED] texts that cost £4.50

Complaint against Prizehook

I am receiving a txt every Monday at a cost of £4.50 to myself . I did not ask for these texts and I do not want them. I text stop again at a price of £4.50 but still getting them

  • supporters 0

Lapsed. Lisa has not responded in 90 days

  • Comments (1)

Danielle Martin | | VERIFIED

Dear Ms Graham, sending stop from your mobile phone would not be billed at £4.50, this would be a standard network rate message charge. Furthermore, you can only be billed if your mobile phone has interacted with one of our services. If you would like us to look into this for you, please get in touch via [email protected] or call 03301340183. PrizeHook Customer Services
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