IKEA

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Daisy 's complaint against IKEA

Daisy whitehouse

02/02/2015

18 month ordeal to get IKEA to supply me with the waterproof kitchen worktop I paid for

Complaint against IKEA

I bought a kitchen worktop from IKEA nearly two years ago. Following an 18 month battle to get my worktop replaced, tens of phone calls, four in correct replacements, six customer service (professionals?) and a whole baby conceived and grown and two big broken promises, we did get our worktops fixed and a full refund but what i never got was an explanation of any kind as to how things had gone so wrong. I'd like to see Ikea publicly explain how they got it so wrong.

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