Want to resolve an issue with Scotts of Stow?
Or simply share your experience
EXCLUSIVE: Ticket Selection - website investigated by police is still allegedly ripping off hundreds of customers
Christmas on a budget – make great gifts affordable by switching energy supplier, plus car and home insurance
Nigel's complaint against Scotts of Stow
Wrong item delivered
Complaint against Scotts of Stow
I ordered Laminate scratch remover and received another item instead. Phoned customer service and was told I had to return wrong item before I could receive correct one. The options were for me to post the item back at my own expense or wait at home on a specific day, all day as they don't give a timeslot. Pathetic customer service. I know mistakes can be made but it shouldn't be for me to rectify the mistake in my own time and at my own expense.
- supporters 0
Scotts of Stow has not yet responded
- Comments (1)
Isabel Moore | | VERIFIED