Elite Phones and Computers

1.00 stars

13 Reviews

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Chanel's complaint against Elite Phones and Computers

Chanel Li

05/09/2019

HTC phone broken screen repair

Complaint against Elite Phones and Computers

Misleading words They claim they work on a 48 hour repair schedule on their website. In fact, I have been waiting for over 2 weeks and still not get back my phone. Irresponsible reply You have to chase them up when getting to the deadline and they postpone the deadline again and again. Dishonesty When I sent the phone to them, everything works fine just with a broken screen. After 2 weeks of repair, they told me they found problems with the connector which affect the function of the new screen and ask for £70 additional cost to replace the connector. If I do not pay them additional cost, I can only get back my phone with a brand new screen but not fully responsive.

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