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Marje's complaint against Yours Clothing
Order not delivered Awfull customer service
Complaint against Yours Clothing
I did not receive my order from YOURS, Hermes reported twice that they tried to deliver and I was in, waiting, then they claimed it was signed for and delivered - I WAS NOT IN and the delivery man once again lied. I have contacted the online customer services 3 times who have said they will contact me when they have contacted Hermes, they have done nothing. They will not refund me till they hear back from Hermes that was 4 days ago. I have not heard anything again (day 8) I am out of pocket by over £40 and I do not have my order. I WILL NEVER EVER USE THIS COMPANY AGAIN. I am going to have to claim my money back through my credit card. DO NOT SHOP WITH YOURS AND AVOID ANY COMPANY THAT USES HERMES.
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Marje S | | VERIFIED